Frequently Asked Questions
Will you come pick up my rugs and deliver them when they are ready?
Klean Rug of Charlotte offers THREE options when it comes to pick-up and delivery:
Cash & Carry – You bring your rugs in and pick them up yourself for a discounted cleaning price. You can leave them in your car, and we’ll send someone out to carry them in. We’ll place them in your car when you come pick them up too.
Rolled & Ready – We’ll come pick up and deliver your rugs, but they must be rolled up for us on pick-up, and we will return them to you rolled up. To qualify for this option, the rugs must be 9 x 12 or smaller.
Two-Man Service – We’ll come to you and do some light furniture moving, roll up your rugs, and on return, we’ll place your rugs back under your furniture. We will not move pianos, entertainment centers, 4-poster beds, marble or glass-top dining tables, large file cabinets, computers, or electronics.
Additional charges may apply for rugs larger than 12 x 18 and walk-up locations.
Pick-up and/or delivery needs to be arranged in advance. Call our office to schedule your appointment today!